Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Return Window

You have 30 days from the date of delivery to return your item for a full refund or exchange. Items must be returned in their original condition with all tags attached.

Return Conditions

To be eligible for a return, items must be:

  • Unused and in the same condition as received
  • In original packaging with all tags attached
  • Accompanied by proof of purchase

How to Return

  1. Contact our customer service team to initiate your return
  2. Pack your item securely in its original packaging
  3. Ship the item back using the provided return label
  4. Once received, we'll process your refund within 5-7 business days

Refunds

Once your return is received and inspected, we'll send you an email notification. If approved, your refund will be processed to your original payment method within 5-7 business days.

Please note that shipping costs are non-refundable.

Exchanges

We accept exchanges for different sizes or colors. To exchange an item, please contact our customer service team and we'll guide you through the process.

Questions?

If you have any questions about our return policy, please contact us:


lyumira.store@gmail.com